Is there any extra charge ?
We don't charge extra. You pay only platform fee here. But in order to use this platform you should have WhatsApp API and for that you get charged by facebook (meta).
Facebook charges on pay as you go model. WhatsApp messages has some categories:
Marketing - ₹0.7846
Utility - ₹0.1150
Service - ₹0.0000
Above given price may change so please check the latest pricing on
Is GST required for WhatsApp API marketing messages?
GST is not technically mandatory to use the WhatsApp Business API. However, for businesses in India, having a valid GST registration can help ensure that Meta billing and payment processing work smoothly.
If payment setup is incomplete, you may encounter errors such as "Business eligibility payment issue" when sending marketing message templates.
This usually indicates a billing-related problem, such as:
• No payment method has been added to the Meta billing account.
• Tax information is missing or incomplete.
- • Billing details do not match the business information provided.
Although Meta may display GST as optional in some sections of the Business Manager, many Indian businesses find that adding valid GST details helps resolve payment and template messaging issues.
Important:
• The Business Name entered in Meta Business Manager should match the legal Business Name associated with the GST registration.
• Ensure that your payment method is active and successfully added to your billing account.
• If billing is not configured correctly, your WhatsApp marketing platform may display payment-related errors and marketing templates may fail to send.
If you need assistance configuring GST details, billing settings, or payment methods for WhatsApp API, contact the Market Digitally support team.
Can I use Existing Mobile number?
Yes, you can use your existing mobile number but we recommend to use fresh or new number. If you use existing mobile number then that number need to be deleted from WhatsApp mobile this means you will loose groups and channels from WhatsApp with that number.
Requirements for WhatsApp API
You will need to have GST to have your pricing setup with meta. You get charged when you send promotional messages or bulk messages. This payment is calculated in your Facebook business account. The price which you pay to marketdigitally is the platform fee only.